The Museum’s docents will offer guided tours every day. Please pay attention to the display screen at the Information Center or the standing plate at the entrance of each gallery.
Volunteers are available to offer free guided tour or assistance every day. Please pay attention to the display screen or the standing plate at the Information Center for details.
Audio Guide devices for Museum’s permanent collection are available in Chinese, English, French, Japanese, German, Korean, Spanish and Italian.
Audio Guide devices in Chinese
Rental fee of adult version: RMB 20 yuan per set
Rental fee of parent-child version: RMB 20 yuan per set
Rental fee of children’s version: RMB 10 yuan per set
You only need to provide your mobile phone number and a valid ID, with no deposit.
Audio Guide devices in Foreign Languages
Rental fee: RMB 40 yuan per set, with deposit of RMB 400 yuan / USD 50 dollars / passport
Audio Guide devices for some temporary exhibitions are rented separately. Please ask our staff if the English version is available.
Smart Guide (Chinese only):
The Museum also provides the smart guide to help visitors understand the all-round background of the Museum’s highlights and give a vivid introduction about the historical treasures through a variety of applications, including audio tours, videos, hand-painted stories, animation, and interactive games.
Each suite includes a touch-screen tablet, hand strap and earphone.
Rental fee: RMB 30 yuan per set, with no deposit. You only need to provide your mobile phone number and a valid ID.
You can rent online or on-site.
If you want to explore more highlights about the Museum, please download the “Shanghai Museum (上海博物馆)” app for mobile phone only or use the applet of WeChat. Please note the app and applet only have the Chinese version.
The Information Center:
Located at the center of the lobby (west side) on 1st floor
Services: Inquiry, free brochures (for galleries, events and activities), complaints and suggestions, ‘Commemoration Stamp of Shanghai Museum’ stamping service, etc.
Ticket Desk (South Gate):
Located at the South Gate
Services: Inquiry, audio guide device rental
For any information, please call 021-63723500 ext. 134, 132.
To leave a comment, please call 021-63724550.
The Shanghai Museum Restaurant
Location: 1F, Inner side of the South Gate, offering Chinese and Western style meals.
Hours: 11:00 am – 2:00 pm
Tea Room (The Julianna Young Koo Pavilion)
Location: 2F, offering Chinese tea, coffee, juice, bottled beverages and dim sum.
Hours: 9:00 am – 4:30 pm