上海博物馆

Admission

Hours：

Wednesday to Monday, 10:00 - 18:00 (last entry at 17:00)
Closed on Tuesdays (except national holidays)
Reservation is required.

Entrance：

1952 Century Avenue, Pudong New Area, Shanghai
During the soft opening (second phase), individual visitors shall enter the Museum at the east entrance on B1 near Dingxiang Road, while the groups reserved or visitors using the priority passage shall enter the Museum at the north entrance near Century Avenue.

Guidelines：

The Shanghai Museum has not authorized any third-party platforms, organizations, or individuals to sell tickets or reserve entry other than the Museum's official channels. To protect your rights and interests and avoid frauds or disclosing your personal information, please make a reservation through the official website, Wechat official account or the official Wechat mini-app.

For better visiting experience, please read the guidelines before reservation.

Opening Hours: 10:00-18:00 (last entry at 17:00), closed on Tuesdays (except national holidays).
To ensure safety and optimize visitor experience, reservations by a timed slot with ID are required. Daily entries are limited to 20,000.
During the soft opening (second phase), individual visitors can book the visits 14 days (including the current day) in advance through the official website. Each reservation can be made for up to 5 persons. One ID can be used only once a day. If you cannot make your visit, please cancel your reservation at least 1 day prior to your entry time.

One ID can make up to 5 bookings at most for each venue within 30 days.
If you have missed your booking 3 times without canceling in 180 days, you will not be able to book within 60 days after the third missed reservation.
Groups of and over 20 people shall make a group reservation 7-14 days in advance by calling 021-20729999 ext. 134, and enter the Museum with the effective reservation number.
At peak times, visitor traffic control will be implemented in due course. For those who are unable to use smart devices or unable to make reservations online, please use the on-site reservation service at B1 if there are spare tickets.
Visitors of and over 65 years old, visitors with disabilities, servicemen, police officers and medical workers can enjoy priority entry into the Museum by presenting their valid IDs (priority access is limited to entering the Museum, special exhibitions excluded).
Food & Drinks are served at Shop & Café (1F) and Café Staircase (2F to 3F). Please do not eat or drink in the galleries, corridors, halls, or shops.
If the Museum is too crowded, entry check will be slowed down.
Any individuals or organizations organizing guided tours need to register for approval before starting the activities.

Notice:

Please do not touch the exhibits.
Please do not run or shout inside the museum.
The following individuals are not allowed to enter: (1) Those who are intoxicated; (2) Those who are improperly dressed; (3) Those without civil capacity and without a guardian accompanying them; (4) Those carrying pets.
Do not promote products or distribute advertisements inside the museum.
Do not use any type of water-based pens or soluble materials in the galleries
Do not engage in behaviors that may disturb other visitors, including but not limited to setting up easels for copying or sketching in the galleries.
Do not use flash, selfie sticks, or photography equipment like tripod inside the museum. For exhibitions held in cooperation with other museums and for collaboration shops within the museum, if there are copyright agreements that do not allow visitors to photograph exhibits, please pay attention to the warning signs and follow the instructions of the museum staff.
Do not conduct personal live broadcasts or recordings inside the museum without permission.
Do not engage in other behaviors that affect public safety and order.
If you have further questions, please call 021-20729999 ext. 134, 137.

These guidelines will be effective from February 2, 2024. For behaviors that violate the guidelines and disrupt the order of the visit, the Museum has the right to dissuade and stop such behaviors. If dissuasion and stopping are ineffective, the museum may refuse to provide services. For behaviors that constitute violations of public security management, they will be handed over to the public security authorities.

Getting Here

Shanghai Museum East：

No. 1952 Century Avenue, Pudong New Area, Shanghai

Metro：

Take Line 2 to Shanghai Technology Museum station, and exit at Exit 8
Take Line 4 to Pudian Road station, and exit at Exit 2
Take Line 6 to Pudian Road station, and exit at Exit 1

Bus：

Take 638 or 975 to the station South Yanggao Road Century Avenue
Take 987 or Pudong 36 to Century Avenue Dingxiang Road
Take Pudong 106 to Pudian Road Zhulin Road
Take Lujiazui Financial City 4 to South Yanggao Road Eshan Road
Take 736 to Pudian Road Songlin Road
Take 1069 (loop) to Pudian Road Fushan Road
Take Pudong 78 to Jindai Road Yingchun Road

Shuttle Bus：

Shanghai Museum East Shanghai Museum on People's Square
Hours: Wed. to Sun. and national holidays
Departure Times: 11:00, 12:00, 13:00, 14:00, 15:00

Facilities

Information Desk
Tickets & Information
Lockers
Multimedia Guides
Cafeteria
Toilet
Accessible Toilet
Family Toilet
Drinking Water
Escalator
Stairs

Information Centre
Cloakroom
Babycare Room
Medical Kit
Multimedia Guides
Shop
Café
Toilet
Accessible Toilet
Family Toilet
Drinking Water
Lift
Escalator
Stairs

Multimedia Guides
Shop
Café
Toilet
Accessible Toilet
Family Toilet
Drinking Water
Lift
Escalator
Stairs

Shop
Restaurant
Café
Teahouse
Toilet
Accessible Toilet
Family Toilet
Drinking Water
Lift
Escalator
Stairs

Café
Toilet
Accessible Toilet
Family Toilet
Drinking Water
Lift
Escalator
Stairs

Services

Cloakroom Services：

Cloakroom (F1 and B1, B1 is not yet open to the public)
Visitors can check in coats, bags and luggage (Precious items except computers cannot be accepted for storage service).
Visitors and their belongings need to pass the security check before using the storage service.
If an item is stored beyond a certain period of time, the Museum will dispose the item as unclaimed.
Sewing kits
First aid kits
Water fountain
Baby care room
Accessible elevator
Lost and found
Wheelchairs and strollers: Visitors can borrow wheelchairs and strollers for free. A valid ID or a deposit of RMB 300 yuan is required for borrowing. Borrowed wheelchairs and strollers can only be used in the Museum.
Information Centre (in the east of the museum hall on F1)
The visitors can ask museum staff for help or obtain free brochures of exhibitions and public programs.
Visitors can also file complaints.

Food & Drinks：

Shop & Café (1F) and Café Staircase (2F to 3F) provide coffee and snacks.

Multimedia Guide：

Free Wechat Guide
The Museum provides free audio guide for highlights of permanent galleries and learning resources.
Please scan the following QR code or subscribe the Shanghai Museum official Wechat account (clicking GO-上博-东馆导览).
Audio Guide
The Museum provides audio guide in Chinese and English (French, Japanese, German, Korean, Spanish, and Italian versions are coming soon). The audio guide will start to play when put near the exhibited items.
Each audio guide set includes: a multi-media player, a pair of earphones, and a lanyard.
Price: RMB 20 yuan per set for Chinese version, RMB 40 yuan per set for English version. This set is only for permanent exhibitions. Smart audio guide for special exhibitions will be charged separately.
No deposit required.
Smart Guide
The Museum provides the smart guide on mobile devices to help visitors understand the all-round background of the Museum's highlights and give a vivid introduction about the historical treasures through a variety of applications, including audio tours, videos, cartoon stories, animation, exploratory games, and interesting interaction. Automatic location identification and gallery map are also available.
Each suite includes a player and a pair of earphone.
Rental fee: RMB 20 yuan (or more) per set for permanent exhibitions. Devices for special exhibitions will be charged separately.
No deposit required by a valid ID.
AR Smart Guide
The glasses employ AR and intelligent technology for voice interaction to present videos and animations that interprets the exhibited items, which aims to create an experience combining the virtual and the real.
Each suite includes a pair of AR glasses, a host device and accessories.
Rental fee: RMB 50 yuan per set for permanent exhibitions. Devices for special exhibitions will be charged separately.
No deposit required by a valid ID and mobile phone number.