Visit The Shanghai Museum on People's Square
Visit the Shanghai Museum East
Admission
Hours:
Location:
Guidelines:
During the exhibition On Top of the World Tree: Ancient Civilizations of the Americas (9 July 2026 – 14 November 2027), the Shanghai Museum on People's Square will host no other exhibitions. Visitors wishing to view permanent displays and other special exhibitions may go to the Shanghai Museum East (Address: 1952 Century Avenue, Pudong New Area).
For better visiting experience, please read the guidelines in advance:
  • Opening Hours (except national holidays)
    Day Session: 09:00 – 17:00 (last entry at 15:00), closed on Mondays (except national holidays)
    Day & Evening Session: 09:00 – 21:00 (last entry at 19:00), closed on Mondays (except national holidays)
    ★ Please follow the official WeChat channel of the Shanghai Museum for updates on evening sessions, special events and adjustments to opening hours.
  • Individual visitors may book tickets in advance via the official WeChat Mini Program of the Shanghai Museum. Overseas visitors can book through trip.com. Please present original valid identity documents and enter the museum after verification at the South Gate individual visitor passage.
  • Groups of 20 visitors or more (inclusive) must make a telephone reservation 7 days in advance (excluding the visiting day). Daily group admission quotas apply. Reservations are subject to availability and close once fully booked. Walk-in groups without prior reservations will not be admitted.
    Reservation Hotline for the museum on People's Square: 021-63724550 (please call during opening hours).
    All successfully reserved groups shall prepare all required documents as stipulated by the museum for admission. Mandatory documents for entry on the visiting day include: valid daily group reservation number, original valid identity documents for every group member (for inspection), original printed group member list with official company seal, original group visit introduction letter with official company seal.
    Admission will be refused if documents are incomplete, only colour copies are provided, the actual number of visitors falls below 20, or requirements are not met.
    Entry Passage: All groups visiting the museum on People's Square shall enter and complete ticketing formalities via the reserved group passage on the west side of the South Gate. Student groups are required to sign the Safety Responsibility Letter for Student Group Visits on site.
  • Senior citizens aged 65 and above, active service military personnel, retired military personnel, bereaved families of revolutionary martyrs, comprehensive fire and rescue personnel and public security police officers may use the Green Channel at the South Gate for security check and entry upon presentation of their original valid identity documents and valid same-day tickets. This benefit grants only venue access and excludes entry to exhibition galleries and other programmes. Visitors with disabilities enjoy free admission with valid identity documents.
  • Catering areas are located on the 1st, 2nd and 4th floors. Visitors requiring food and beverages may go there accordingly. Eating and drinking are prohibited inside exhibition galleries, corridors, lobbies and museum shops.
  • To guarantee visitor safety and a pleasant viewing experience, admission restrictions will be enforced once daily maximum capacity or instantaneous venue capacity is reached. We appreciate your understanding. Please queue patiently if entry is congested.
  • Any institution or individual organising guided tours inside exhibition galleries must obtain prior approval from the Shanghai Museum.
  • For enquiries, please call 021-60226699.
Additional Regulations:
  • Please do not touch the exhibits.
  • Please do not run or shout inside the museum.
  • The following individuals are not allowed to enter: (1) Those who are intoxicated; (2) Those who are improperly dressed; (3) Those without civil capacity and without a guardian accompanying them; (4) Those carrying pets.
  • Do not promote products or distribute advertisements inside the museum.
  • Do not use any type of water-based pens or soluble materials in the galleries.
  • Do not engage in behaviors that may disturb other visitors, including but not limited to setting up easels for copying or sketching in the galleries.
  • Do not use flash, selfie sticks, or photography equipment like tripod inside the museum. For exhibitions held in cooperation with other museums and for collaboration shops within the museum, if there are copyright agreements that do not allow visitors to photograph exhibits, please pay attention to the warning signs and follow the instructions of the museum staff.
  • Do not conduct personal live broadcasts or recordings inside the museum without permission.
  • Do not engage in other behaviors that affect public safety and order.
These guidelines take effect on 30 June 2026. The museum reserves the right to dissuade and stop any violations disrupting visiting order. Visitors who refuse to comply after dissuasion may be denied service. Violations constituting public security offences will be referred to public security authorities.
Getting Here
The Shanghai Museum on People's Square:
Metro:
Bus:
Nearby Places:
Parking:
Facilities
  • Men's Room
  • Women's Room
  • Accessibilities
  • Escalator
  • Stairs
  • Information Centre
  • Multimedia Guide
  • Screening Room
  • Cloakroom
  • Museum Shop
  • Restaurant
  • Men's Room
  • Women's Room
  • Escalator
  • Stairs
  • Tearoom
  • Men's Room
  • Women's Room
  • Escalator
  • Stairs
  • Men's Room
  • Women's Room
  • Escalator
  • Stairs
Services
Cloakroom Services:
Food & Drink:
Multimedia Guide:

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